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FAQ
How long will it take to get my orders?
Shipping usually takes 7–14 business days, depending on your location. Please allow extra time during holidays or sales periods
How do I choose the right size?
We recommend checking our size chart on each product page. If you're between sizes, we suggest sizing up for a more comfortable fit.
How can I contact customer service?
You can reach us anytime at braddieclothes@gmail.com or via our contact form. We usually respond within 8 hours on business days.
What is your return policy?
We want you to love your purchase! You can return items within 14 days of delivery if they are in original, unused condition with all tags and packaging intact. Certain items, like final sale or personalized products, are non-returnable. For damaged or defective items, contact us within 7 days for a replacement or refund. Please reach out to our customer support to initiate the return process. Thank you for your understanding!
Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery, so changes or cancellations may not always be possible. If you need to make a change, please contact our customer service team as soon as possible at braddieclothes@gmail.com, and we’ll do our best to help.